Working with Steve was a joy as he is one of us, a Sim Fanatic. He will be my go-to guy for Qubic related products from here on out.
Bought a Qubic system (still waiting on other vendors, so haven't run it yet), and the Simstix communication was excellent by any standards. FedEx delivered to the wrong address, and I was having no luck getting them to respond locally, but within hours of hearing about the problem, Steve had bird-dogged the situation and the shipment got retrieved and delivered in less than 24 hours. Very impressive.
I had an outstanding experience with Simstix, largely due to Steve's incredible customer service. He responded promptly to my inquiries, a welcome change from the typical long wait times I've experienced elsewhere. His readiness to assist and the immediate availability of products for shipping were impressive.
Upon receiving my qubic system, Steve's commitment to customer satisfaction shone through. He followed up with an email to ensure everything was in order, a gesture that demonstrated his dedication to post-purchase care.
Overall, Steve's attentive service greatly enhanced my experience. I wholeheartedly recommend Simstix to anyone in need of efficient and customer-focused service.
I shopped extensively for my QS-210s and Steve at Simstix offered, by far, the lowest total price delivered to my house. Not only that, but his customer service was exemplary as he opened up all the shipping boxes to ensure everything was present and accounted for and even included missing fasteners free of charge. I will certainly shop at Simstix again.
Purchased a QS-S25 simulator. Still in the process of building it out, but the support so far has been above and beyond. Very responsive technical support. Will update this review when it's fully assembled and functional.